Privacy Policy

Last updated: July 8, 2025

This Privacy Policy for DeMase Marketing LLC ("DeMase," "we," "our," or "us") outlines how we collect, use, store, and share your personal information when you interact with us — including through our website (https://www.demasemarketing.com), our digital services, and any related communications or engagements.

By accessing our Services, you agree to the practices described in this notice. If you disagree, please refrain from using our services. For any questions, email us at team@demasemarketing.com.

1. What Information We Collect

We collect both personal and non-personal data depending on your interaction with our Services.

Information You Provide:

  • Name, email, phone number

  • Business details (company name, website, services of interest)

  • Contact form or quiz responses

  • Project briefs or onboarding info

  • Payment info (processed via Stripe)

  • Login credentials (if voluntarily provided for implementation — not stored)

Information We Collect Automatically:

  • IP address

  • Browser type and version

  • Device info

  • Pages viewed and time spent

  • Referral sources (e.g., ads, links)

  • Cookie tracking and log files

Payment Data:

All payment transactions are processed by Stripe. We do not store full card numbers or CVVs. Stripe’s privacy policy is available at: https://stripe.com/privacy.

2. How We Use Your Information

We process your data for the following purposes:

  • To provide, manage, and improve our Services

  • To process orders and manage billing

  • To communicate project updates or account details

  • To send marketing or service-related emails (opt-out available)

  • To track performance of marketing campaigns

  • To troubleshoot or support technical issues

  • To fulfill legal obligations or regulatory requirements

3. AI & Automation Use

DeMase offers services involving automation and AI tools. These may include:

  • Chatbots (powered by platforms like Chatbase, OpenAI)

  • CRM automations (e.g., via Zapier)

  • Lead analysis, tagging, and email routing

We only use AI tools to enhance client deliverables. AI tools process submitted inputs and system-generated outputs, which may include personal data.

If you'd like to opt out of AI-based services, email team@demasemarketing.com with subject line "AI Opt-Out."

4. Cookies & Tracking Technologies

We use cookies, pixels, and analytics tools to:

  • Measure traffic and usage trends

  • Improve user experience

  • Manage security and prevent abuse

Some tracking may be used for marketing attribution across ad platforms. You can manage cookie settings via your browser or by visiting our Cookie Policy.

5. Lead Tracking & Attribution

We utilize tracking tools for campaign analysis and CRM segmentation. These may include:

  • Click-based redirect links

  • UTM parameters in URLs

  • Form fill timestamps and session data

  • CRM-linked web activity (where applicable)

This data is not sold and is used strictly for client performance reporting.

6. Credential Handling

In some cases, we request secure credentials (e.g., website or CRM logins) to deliver services. These are:

  • Used only for onboarding or service execution

  • Accessed via secure channels

  • Deleted upon completion

Clients are encouraged to reset passwords after implementation is complete.

7. Use of Testimonials, Portfolio Content & Client Work

Unless explicitly requested otherwise in writing, DeMase reserves the right to use:

  • Screenshots of public-facing assets (websites, funnels, etc.)

  • Quotes or testimonials submitted by clients

  • Performance metrics or results (anonymized where appropriate)

We do not publish any private or financial information.

8. Marketing Communications

By submitting your contact info, you may receive:

  • Email follow-ups

  • Service updates

  • Promotional offers

You can unsubscribe at any time by clicking the link in our emails or by emailing team@demasemarketing.com.

9. Third-Party Tools & Integrations

We use external platforms to power various parts of our Services. These may include:

  • Stripe (payments)

  • Zapier (automations)

  • Google Analytics (site usage tracking)

  • Chatbase/OpenAI (chatbots)

  • Meta/Facebook (ad tracking)

Each third party has its own privacy terms. We do not sell your data to any platform.

10. Data Retention

We retain personal data only as long as necessary for the following:

  • Fulfilling contractual or service obligations

  • Maintaining project records or client access

  • Meeting legal or financial compliance requirements

Upon request, we can anonymize or delete personal information unless retention is required.

11. Data Security

We use HTTPS encryption, firewall protections, and platform-level security to keep your data safe. However, no system is 100% secure, and use of the internet carries some risk.

12. Minors

We do not knowingly collect or store information from individuals under 18. If we learn we have done so, we will delete the data.

13. Your Rights

Depending on your state or country, you may have the right to:

  • Access your personal data

  • Correct or delete information

  • Withdraw consent

  • Request a copy of stored data

  • Opt out of marketing or AI automation

To exercise any rights, email us at team@demasemarketing.com or use our contact form.

14. California & U.S. State Disclosures

In compliance with CCPA, CPRA, and other U.S. privacy laws, we:

  • Do not sell personal data

  • Honor opt-out requests

  • Respond to verifiable access or deletion requests within legal timelines

  • Disclose categories of personal information collected upon request

You may designate an authorized agent to submit a request on your behalf.

15. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted with a new "Last Updated" date.

16. Contact Us

For any privacy-related questions or requests, contact:

DeMase Marketing LLC
807 S Howard Ave
Tampa, FL 33606
Email: team@demasemarketing.com